Refund policy

All sales are final. Stitch & Sole does not accept returns, exchanges, or offer refunds on any items, except where required by applicable law.

 

Please review your order carefully before completing your purchase, including item size, color, and quantity. If you have questions about a product before ordering, contact us at marksaliens@yahoo.com and we'll be glad to help.

 

Errors on our end: We're understanding and fair. If a problem is caused by Stitch & Sole — such as an incorrect, defective, or damaged item, or a shipping error on our part — we will make it right. Contact us within 7 days of delivery at marksaliens@yahoo.com with your order number and photos of the issue, and we'll rectify the error with a replacement, correction, or other appropriate resolution at no extra cost to you.

 

Questions about this policy can be sent to:

Stitch & Sole

40331 Bay Warbler Way, Magnolia, TX 77354, United States

marksaliens@yahoo.com (preferred contact)